At Access Afya, we believe every patient should
feel cared about and understand what they are getting.
Our vision is a health system where patients are treated with respect and are active and empowered consumers of good health. We are creating this system, starting with the eight million Kenyans living in informal settlements.
Access Afya creates a model for comprehensive primary care in wellness in Nairobi’s informal settlements. Our tiered approach combines a chain of quality assured, low-cost micro-clinics that are run by a qualified local care team with field-based health programs that run within other community institutions.
Our patients are the center of our model and we engage them in designing a better care experience. We are in regular touch with our patients through follow-up calls, customer care calls and community events. Patients use our clinics for a wide range of primary care needs, from planning their family, to seeking urgent care, to consulting with us on troubling symptoms, to immunizing their babies and much more.